Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

If you’ve been in an accident that wasn’t your fault in Green Bay, Milwaukee, Appleton or Fond du Lac you probably have some questions about your legal options. What happens if the other driver didn’t get a ticket? How does that affect my motor vehicle accident case? 

You’ll be glad to know that a ticket at the scene doesn't necessarily determine liability, and you can still make a case. If you’re thinking about a car accident injury claim in Wisconsin, Natasha Misra Law is here to help you make informed decisions - because helping people with their accident cases is our calling. Let’s look at some of the ins and outs of accident cases, and how a ticket can affect them. 

What Are the Elements of Car Accident Cases in Northern WI?

In Wisconsin, liability in car accident cases is determined by negligence, which includes proving the other party’s failure to exercise reasonable care to prevent harm to others which is also referred to as a breach of duty. The presence or absence of a traffic ticket does not necessarily directly correlate with this breach of duty. In other words, even if the at-fault party didn't receive a citation at the accident scene, it doesn't absolve them of responsibility. Let’s break down the basics of a car accident case:

Duty of Care: This refers to the legal obligation each person has to exercise ordinary care under similar circumstances to avoid creating unreasonable risk of injury to others. In the context of driving, it means following traffic laws, maintaining control of the vehicle, and driving safely.

Breach of Duty: If a driver fails to uphold their duty of care, they may be considered negligent. This could include actions such as speeding, running a red light, driving under the influence, or any other behavior that deviates from what a reasonable person would do in similar circumstances - importantly this does not have to include a ticket-able offense. 

Causation: The plaintiff must demonstrate that the defendant's breach of duty caused the injuries in question. This can sometimes be straightforward, such as in cases where one car rear-ends another, but in other instances, it may be more complex to establish a clear causal link.

Damages: Finally, the plaintiff must show that they suffered actual harm or damages as a result of the accident. This can include medical expenses, lost wages, property damage, pain and suffering, and other losses incurred due to the injury.

Evidence That Can Help Establish a Breach of Duty 

Car accident cases involve a thorough analysis of many kinds of evidence including, but not limited to:

Traffic Laws: Violating traffic laws can be evidence of negligence, but not receiving a ticket doesn't mean the at-fault party behaved lawfully.

Police Reports: Police reports are valuable in documenting the details of the accident, but they are not the sole determinant of liability.

Eyewitness Testimony: Witness statements can provide crucial insight into the circumstances of the accident and help establish fault.

Why Should I Work With Natasha Misra Law?

Whether you’re in the Appleton area, down by Sheboygan, or up in Green Bay, a skilled car accident attorney can help you start your case with confidence. At Natasha Misra Law, we have a proven track record of helping accident victims seek justice and fair compensation 

As Milwaukee personal injury attorneys, it is my mission to ensure that you are treated fairly and receive the financial compensation you deserve. My team works with clients from all over Wisconsin, and we are determined to obtain the best financial awards and settlements for you. - Natasha Misra

Don't Let the Lack of a Ticket Stop You - Reach Out About Your Case Today

If they didn’t get a citation at the scene, it doesn't mean you can't pursue a personal injury case. Our experienced legal team will thoroughly investigate your case, gather evidence, and build a strong argument to support your claim. Your rights matter, and we are here to fight for you. Contact Natasha Misra Law today and let us help you get the justice and compensation you deserve.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.