Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

You have just learned that your teenage child was involved in a car accident. A million thoughts may be running through your mind. How did the accident happen? Are they injured? Were they at fault?

While these concerns may be quickly addressed once the scene of the accident has been cleared and your child has received medical attention, you may also be wondering what comes next. If your child was injured in an accident through no fault of their own, he or she may be entitled to compensation for their injuries.

The first step is a free consultation with a Milwaukee car accident attorney. During this call, the attorney can review the facts of your teenager’s accident and help you determine whether or not a personal injury case is appropriate.

However, there are several other things you should do as well. In this blog post, we will go over just a few things you can do to help your teenage driver after an accident.

Seek Medical Attention

After an accident, your child’s adrenaline may be pumping. They may not have any visible injuries. Still, it is important to seek a medical diagnosis to make sure there are no underlying injuries. Head trauma, deep bruising, whiplash, and even broken bones may not manifest until hours, or even days, after an accident.

A proper medical diagnosis will help document your child’s injuries, but will also provide the basis for their physical recovery. The physician may recommend ongoing treatment, prescribe medication, and schedule follow up appointments. All of this is to ensure your child’s injuries are treated and do not worsen as time goes on.

Notify the Right People

If your teen calls to tell you they were in an accident, don’t panic. The best way to help them is to call the right people. 

  • Call the Police- It's essential to call the police first to file a report, direct traffic, ensure both parties are safe, and assist in removing the vehicles. You should get information from the responding officer as to the name of the other driver and insurance information, if possible.  If the officer is unable to provide you with the information at the scene of the accident, they will likely give the accident report number.  It is also recommended to take photos of the vehicles involved in the accident.  You should also write the names, license plates, and phone numbers of witnesses. The reality is that the police may not capture the names of the witnesses, so it's essential to get this information before they leave. 
  • Your Insurance Company - Most teens are listed on their parents insurance. If that is the case, then you should notify your insurer about the accident and let them know there may be a pending claim.
  • A Milwaukee Car Accident Attorney - After an accident, your teen may have medical bills, missed school, and property damage to their car. If they were not at fault for the accident, then they may be able to recover compensation through a personal injury claim.

Deal with the Aftermath at Home

After your teen driver has received medical care and the responsibility of speaking with the insurance companies has been given to your attorney, it is time to deal with the aftermath of the accident at home. Make sure that your teen follows the physician’s prescribed treatment plan and goes to all follow up appointments. This will help them in their recovery.

Get Legal Support from Natasha Misra Law

You want the absolute best care for your teenage driver. At Natasha Misra Law, we provide the care, attention, and personalized approach that your child deserves. From the first consultation through the end of representation, we will work with you and your family to help you make a full financial recovery. Contact us today to speak with a Milwaukee car accident attorney.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.