Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

You’re driving home in Green Bay after work or running errands, and suddenly you’re in an accident. You get the report from the police, but it doesn’t point out who’s responsible. What do you do next?

It can be confusing and frustrating, especially if you know the other driver caused the crash. 

Even if the report doesn’t assign blame, you can still have a strong case. Our team of experienced Wisconsin car wreck lawyers is here to help you and let you know more about your legal options.

What Is a Neutral Accident Report?

After a car accident, the responding police officer generally prepares an accident report that describes what happened. Sometimes, though, the report doesn’t clearly say who caused the accident. This is known as a “neutral accident report.” It’s common, but it can make it harder for you to get the compensation you need for your injuries or car damage.

For example, say you’re driving through Appleton or Fond du Lac and are hit by another car. The accident report might list the facts but doesn’t mention that the other driver was distracted by their phone. In cases like these, it’s easy to feel stuck, but don’t worry—you still have options.

You Can Still Have a Case

Even if the accident report doesn’t assign fault or issue citations to the adverse driver, you can still build a strong case with the right evidence. That’s where our team at Natasha Misra Law comes in. We’ll gather other proof—like witness statements, photos, and even body cam footage—to show what really happened.

How is Fault Determined in a Wisconsin Car Accident?

In Wisconsin, liability in car accidents is determined under the state's modified comparative negligence rule. This means each party involved in the accident is assigned a percentage of fault based on their role in the collision. Generally to recover damages, the injured party must be less than 51% at fault. This rule ensures that only those who are less than half at fault can get compensation for their injuries or losses.

Why Time Matters

It’s important to act quickly after a car accident, especially when the report is neutral. The longer you wait, the harder it can be to investigate the accident, collect evidence and find witnesses who remember what happened. If you were in a wreck anywhere in Milwaukee, Sheboygan, or Oshkosh, don’t wait to get help.

Get Your Wisconsin Accident Injury Claim Started Today

If you’ve been injured in a car accident and are dealing with a neutral accident report, don’t wait to get legal help from a lawyer who’s not just another suit. 

Natasha Misra Law is ready to help you in Milwaukee, Green Bay, and across southeastern, central and northern Wisconsin. Contact us today for a free consultation, and let us work to get you the compensation you deserve. Remember, just because the report doesn’t assign fault doesn’t mean you don’t have a case—schedule your consultation now, call us at (414) 210-3834.