Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
If accident injuries prevent you from working, you may be experiencing financial strain. You may be unable to pay your bills, afford your established lifestyle, or seek the care necessary to move forward after an accident. Beyond the basic paycheck, time off work may also mean missed overtime opportunities, used vacation or sick days, and lost bonuses.
Can you receive compensation if you are unable to work after an accident?
The answer is generally yes. You can receive compensation if your inability to work is due to your accident-related injuries.
In order to build a viable claim for damages, you will need the help of a medical professional. Your doctor will need to make an official determination that your injuries restrict your ability to work or require you to be taken off work. To support your claim, you will need to provide a doctor’s note or other written documentation to your employer.
While federal Social Security Disability benefits are reserved for individuals with long-term disabilities that exceed or are expected to exceed twelve months in duration, you may be able to receive compensation from any short-term disability insurance coverage you carry through your employer or independently. Short-term disability insurance policies typically replace between fifty and seventy-five percent of an individual’s salary due to an illness or injury that leaves the individual temporarily unable to work. In addition to short-term disability insurance, some individuals also maintain long term disability insurance.
Contact your HR representative or insurance provider for a copy of your insurance policy. If you do not have short-term disability insurance or if you need additional compensation to meet your financial obligations, a personal injury attorney can help you identify other avenues for recovering your lost wages.
Yes, you can file a personal injury lawsuit against the responsible driver and seek compensation for lost wages as part of your damages. It is important to keep detailed records of your injuries, medical treatment, and a record of all accident-related work absences and lost wages for each absence. Having documentation of a medical opinion as to how your injury impedes your ability to work with an estimate of the duration of recovery needed may also be helpful to establish your claim for lost wages. To recover lost wages in a personal injury lawsuit, you must be able to prove that any lost wages were a direct result of the injuries caused by the accident.
If you were injured in an accident and those injuries caused you to miss work, you need an experienced accident attorney to help you determine the best way to recover those lost wages, as well as compensation for medical bills, pain and suffering, and other accident-related expenses. Contact Natasha Misra Law today to schedule a free initial consultation.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
.avif){kind=small}
.avif){kind=small}
.avif){kind=small}
