Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
A car accident can have a significant impact on your life. Depending on the severity of the crash, you may be left with lasting physical injuries and financial hardships. After being involved in a car accident, you should seek the representation of an experienced attorney to get the compensation you deserve.
Seeking medical attention for your injuries should be the first step after being involved in a car accident. You should check for problems with mobility, symptoms of head injuries and excessive bleeding for both yourself and your passengers. You should report any symptoms to dispatch and officers in the event that an ambulance is needed to be called.
Because not all injuries are apparent at the scene of the accident, you should continue to monitor for symptoms. Sometimes the onset of pain occurs 24 or 48 hours after an accident. You should seek the appropriate medical treatment for these injuries as well.
Always call the police after a car accident so they can document the scene, gather evidence, and take statements from the parties involved and also independent witnesses. Also, having law enforcement officers arrive at the scene can help keep things under control and ensure that all parties remain calm, which can help prevent any further incidents from occurring. In addition, they will provide a police report, which is crucial if you need to pursue legal action.
After confirming that no one is critically injured, calling the police, and ensuring that you’re not in immediate danger, you should proceed to gather evidence. Take pictures of any injuries, the surrounding area, and any damage to your vehicle.
You should also collect information from any witnesses who may be willing to testify in your case. Ask them for their contact information, address, and a statement of what they saw. It is also helpful to collect information from the other driver, such as their name, phone number, address, and insurance company name.
When visiting a physician, following treatment instructions and documenting all your medical appointments is important. This is important for a number of reasons, including providing proof of the severity of any injuries suffered in the accident and establishing a timeline for medical treatment.
Documentation can provide an accurate record of treatment for future reference. It can also serve as evidence if you decide to pursue a legal case.
If you were injured in a Wisconsin auto accident, contact Natasha Misra Law to find out if you have a case. If you live in Wisconsin, call (414) 210-3834 to schedule a free consultation with Natasha Misra and get started with your case.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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