Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
Soft tissue injuries are the frequent subject of personal injury lawsuits. Even a low-impact car accident can result in whiplash - a common soft tissue injury with a lasting impact.
If you experience unusual pain after an accident, it is important to seek medical treatment immediately. Soft tissue injuries can lead to serious limitations and chronic pain if not accurately diagnosed and treated. Unfortunately, many soft tissue injuries require ongoing medical treatment which can be costly.
If you have been diagnosed with, or suspect, a soft tissue injury after an accident, you may have a claim against the person responsible for the accident to recover medical costs and receive compensation for related damages. An experienced personal injury attorney can help you determine if a lawsuit is appropriate in your case.
Here are the basics you need to know about soft tissue injuries:
Any level of trauma that results in damage to muscles, ligaments, or tendons is a soft tissue injury. Initially, soft tissue injuries may present with bruising, stiffness, and swelling; however, while there may not be external evidence of the injury, pain and immobility from these injuries can linger for years. Soft tissue injuries are often caused by a sudden or uncontrolled movement like the jolt of a car accident or tripping over an uneven sidewalk. Soft tissue injuries range from whiplash and sprains to muscle tears and nerve damage.
The R.I.C.E. method is a common recommendation for minor soft tissue injuries: rest, ice, compression, and elevation. Soft tissue injuries that are diagnosed as minor (Grade 1) or moderate (Grade 2) usually heal within a few weeks and may require little to no medical intervention. However, more severe injuries, known as Grade 3, usually require long-term medical treatment and/or surgery and often have long recovery times.
When soft tissue injuries are undiagnosed, improperly diagnosed, or do not receive adequate treatment, the injury may worsen or lead to long-term pain, limited mobility, and the need for surgical intervention later. Additionally, soft tissue injuries do not always come with external markers indicating trauma.
In a personal injury lawsuit, this opens the door for the injury to be minimized or otherwise downplayed by the responsible party. Therefore, it is important to seek medical treatment immediately for proper diagnosis and care, but also to keep a detailed record, documenting everything related to the injury so that the injury can be substantiated when an insurance claim or personal injury lawsuit is filed to ensure you recover the full financial benefit you deserve.
When you suffer a soft tissue injury because of an accident, you may be entitled to recover associated expenses including medical bills, lost wages, the cost of any property that was damaged, and even be compensated for your pain and suffering. Contact Natasha Misra Law today for a free consultation with a Milwaukee personal injury attorney.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
.avif){kind=small}
.avif){kind=small}
.avif){kind=small}
